Privacy

What we collect when you apply

• Your brand name and store link (or that you don’t have a store yet).
• What you want help with, and a rough range of your monthly sales.
• Your name, WhatsApp number and email.
• The time you pick for your call.

Why we collect it

To prepare for our 20-minute call, to send you the call details and reminder, and to talk to you about working together. Nothing else. We don’t ask for ID or payment details on this website.

Where it’s kept

• Your answers are stored in our own database on Cloudflare.
• Your call is added to our Microsoft 365 calendar, and our emails to you are sent from Microsoft 365.
• The call itself happens on Google Meet.

How long we keep it

If we end up working together, we keep your details for as long as we work together. If we don’t, your answers are deleted automatically after 12 months. You can ask us to delete them sooner at any time.

How we measure the website

We use no cookies and no advertising trackers.

• Mixpanel (servers in the United States) receives anonymous notes about how the website is used: which pages and steps are seen, where the visit came from (for example Instagram), phone or desktop, and whether a call was booked. These notes never include your name, number, email or what you type, and your IP address isn’t passed on.
• On the home and apply pages we record how the page is used (scrolling and tapping), to find what confuses people. Everything you type is hidden in these recordings, and so is your name on the last screen.
• Cloudflare counts page visits without cookies, and checks that applications come from a real person and not a spam robot.

Who we share it with

Only the services above, so the website and your call can work. We never sell your information or share it for advertising.

Your choices

You can ask to see the information we have about you, to correct it, or to delete it. Email info@thefreelancers.io and we’ll do it.